CORTEX

Custom AI Agents

AI agents that handle support, research and decisions around the clock.

These are intelligent assistants trained on your business. They answer customers, qualify leads and prep decisions while your team sleeps, and they hand off to a human the moment something needs one.

Book a free automation audit

Who it's for

  • Support teams buried under the same repetitive tickets every day
  • Sales teams losing good leads to slow follow-up
  • Businesses that need research and triage done continuously, not once a week

What's included

  • Agent design: its role, its guardrails, escalation rules and tone of voice
  • A knowledge base built from your docs, your site and past conversations
  • An evaluation suite, so we can measure quality before and after launch
  • Integration with your helpdesk, CRM or Slack
  • A monitoring dashboard with full conversation logs and cost tracking

In practice

What this looks like deployed.

Customer support agent

Answers the common questions instantly and escalates the tricky ones to a human with all the context already attached.

70% of tickets resolved on their own

Lead qualification agent

Engages every inbound lead within minutes, asks the qualifying questions and books meetings straight into sales calendars.

Replies in 2 minutes, day or night

Research agent

Keeps an eye on competitors, summarizes the industry news and puts together briefings on a schedule you set.

Daily briefings, zero analyst hours

The process

  1. 01

    Audit

    We map the workflow and estimate the savings first.

  2. 02

    Design

    A blueprint in plain language: scope, cost, ROI.

  3. 03

    Build & integrate

    Built on your stack, tested on real work.

  4. 04

    Optimize

    Monitored, measured, improved every month.

Works with your stack

  • OpenAI
  • Anthropic
  • Intercom
  • Zendesk
  • Slack
  • WhatsApp
  • HubSpot
  • Supabase
  • Pinecone

Something missing? If it has an API, we integrate it.

FAQ

Fair questions.

We keep agents inside your approved knowledge base, test them against a suite of real past tickets before launch, and route anything uncertain to a person. You review the transcripts, and the agent gets better from them.

Ready to see where AI fits in your business?

Book a free 30-minute automation audit. No jargon, no obligation, just a clear map of what's possible for your business.